Refund policy
Return & Refund Policy
We want you to be satisfied with your purchase from K&K Armor. If you are not completely satisfied, eligible items may be returned within 14 days of delivery.
Return Eligibility
To qualify for a return, the item must be:
- Unused and in its original condition
- In the original packaging
- Returned with all included accessories and installation materials
- Requested within 14 days of delivery
Screen protectors that have been installed, applied, used, damaged after installation, or had their protective film removed are generally not eligible for return unless the product was defective when received.
Defective, Damaged, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible after delivery.
Please include your order number and clear photos of the product and packaging so we can review the issue.
If the issue is confirmed, K&K Armor may provide a replacement or refund at no additional cost.
Wrong Model Ordered
Please confirm your device model before placing your order. If you accidentally purchase the wrong model, you may request a return within 14 days as long as the product remains unused, unopened, and in resalable condition.
Return shipping costs for items ordered incorrectly are the responsibility of the customer.
Installation Issues
Because screen protector installation can be affected by dust, alignment, handling, and installation technique, issues caused during installation—including bubbles, dust, misalignment, fingerprints, or accidental breakage—are not considered product defects.
If you believe the product itself was defective before installation, please contact us and we will review the issue.
Return Shipping
Customers are responsible for return shipping costs unless the item was defective, damaged upon arrival, or incorrectly shipped by K&K Armor.
Original shipping charges are non-refundable unless the return resulted from an error by K&K Armor.
Refunds
Once your return is received and inspected, we will notify you whether the refund has been approved.
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Order Cancellations
Orders may be canceled before fulfillment begins. Once an order has been processed or shipped, it can no longer be canceled.
Contact Us
If you have questions about a return or refund, please contact K&K Armor through the contact information provided on our website.